Season 1 Episode 4: You Never Get a Second Chance to Make a First Impression
Charles and Harrison connect to discuss first impressions and decision-making for initial meetings with potential new clients (1:10-16:04). The duo reflects upon a pair of commonly-asked client questions, sharing their views on how to respond to them in a fair and honest manner (16:17-21:40). Charles outlines details of a unique case with emphasis on how it relates to what can be involved when issuing a complicated claim (21:52-26:19). Harrison summarizes what typically occurs behind the scenes at a personal injury law firm immediately after a client is retained (26:50-33:41). Finally, the popular “Rough Drafts” segment returns for an Oatley Vigmond-themed topic that should create great debate among those who have attended previous firm events (33:50-48:30). The material and content provided on “Exhibit Eh”: The Oatley Vigmond Podcast is for general information purposes only and does not constitute legal advice.
About the Authors
For Charles, practising personal injury law allows him to serve and empower individuals to overcome some of the most challenging times of their lives. His devotion to service is what motivates him to achieve the best possible outcome for his clients.